Delivering Exceptional Care

At MCDC, it is all about people. MCDC is focused on developing a team of mission-minded individuals dedicated to enhancing community health by offering access to quality dental care for all. We believe we can tackle any challenge that comes our way by focusing on our people and giving them the resources they need to succeed. In 2022, we focused on providing a supportive environment and culture that prioritized recognition, mentorship, education and development opportunities.

Behind the smile:
One dental assistant’s journey to a passion-driven career

We believe in learning our team members goals are and helping them find relevant opportunities for learning, growth, professional development, and the chance to advance their careers. 

People Are The Heart of MCDC

People power our mission. We know that passionate people are the key to our success. It’s why we are working to create a unique and engaging environment where everyone can thrive. Get to know our culture below.

Exemplifying Excellence

Exemplifying Excellence is a guide of actions and behaviors that keep our organization’s mission, vision, and values at the forefront daily. It was developed collaboratively by team members at all different levels of the organization It’s what we believe, how we create impact, and how we define success as a team.  Exemplifying Excellence guides our relationships with patients, providers, partners, and team members. 

We have strong moral and ethical principles that keep our patients and their care at the heart of all we do. We are transparent and truthful, and our work and interactions reflect honesty, respect and fairness. 

Results-Driven
Understanding and measuring our performance to ensure clarity of purpose, alignment of goals, and accountability

Transparency
Our actions reflect honesty, transparency, respect, and accountability

Do the right thing
Operating professionally includes following policies and procedures to achieve the highest standards

Meeting our patients’ needs requires a diverse network of caregivers, partners and employees who come together to solve complex problems actively and thoughtfully. We are responsive to one another and hold each other accountable to our mission.

Collaborative
Focus on honest, inclusive, and meaningful collaboration that fosters trust and long-term meaningful relationships

Curiosity
Cultivate a culture of curiosity and understanding while remaining vulnerable and heart-centered

Inclusive & Equitable
Embrace diversity, equity and celebrate everyone’s unique contributions to our mission

Our patients and communities face many barriers and challenges. We are advocates who work diligently to find answers with empathy and kindness – never judgment.

One team, One Mission
Feed our mission and purpose with shared values, goals, and passions

Communication
Create respectful and honest two-way communication with our peers and patients

We Lead By Example
Be extraordinary leaders who represent the attitudes and behaviors that fuel our culture

MCDC intends to serve communities for the long term. We are innovative, smart and entrepreneurial. We maximize our resources to the fullest without ever jeopardizing our patients’ health, providers’ methods or employees’ livelihood.

Learn & Improve
Promote continuous individual growth through support, coaching, and training that enriches the lives of our teams and patients

Exceed Expectations
Challenge the status quo, collectively exceeding the expectations of our team members,
partners, and patients

Resilient & Purposeful
Be dynamic, flexible, and responsive to the ever-changing needs of our team and communities

5 Star Super Center

Grand Haven

RM: Jill Anderson | OM: Paige Mahner

Stronger Together – Highest Retention Team

Ionia

RM: Kyle Norman | OM: Heidi Koeppen

How our team showed results in 2022

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Gold Crown Champs: Meet our top-Bonusly receivers in 2022!

In 2022, we introduced Bonusly a peer reward program. With the introduction of Bonusly we gained the opportunity for our employees to recognize their colleagues’ hard work and dedication. Our people further our mission and the success of MCDC, through meeting goals, growing our community, and brightening days.

Compassion Award

Theresa LeClerc

Senior Accounts Receivable

Stewardship Award

Donna Thiel

Lead Insurance Specialist

Integrity Award

Arelys Cantera

Office Manager | Walker

Teamwork Award

Rebecca Reifert

Regional Hygiene Coordinator

MDAA Corporate Award

To honor, reward and thank Dental Assistants or organizations making significant contributions to the dental profession and to the health of patients, the MDAA offers five different annual awards and a scholarship. The MDAA (Michigan Dental Assistants Association) recognized My Community Dental Centers for our commitment, recognition, and promotion of the dental assisting profession!

Giving Back

Giving back is an opportunity for team members to experience purpose, belonging, and camaraderie at work.

At MCDC, we are all about community and keeping people in the heart of all we do. We made it easier in 2022 for our mission-minded team members to serve their local communities. Our team members volunteered to lend a helping hand to a cause or charity of their choosing, including Keep Genesee County Beautiful Community Event, Morning Food Packing @ South Michigan Food Bank, Grand Rapids Water Protectors Beach Clean up, National Night Out, Ore to Shore, Adopt-a-Highway (State of Michigan) and more.

Top Dentists

In 2022, Grand Rapids Magazine named Dr. Eric Cao and Dr. John Zona as a part of West Michigan’s Top Dentists. The recognition is peer-nominated and highlights providers devoted to providing the best possible care. Both Dr. Cao and Zona are deserving of recognition for their outstanding service, contribution and long-standing commitment as collaborative dental providers leading our Kentwood Center.

Dr. Eric Cao

Dr. John Zona