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Emergency Dental Care

A dental emergency can happen when you least expect it, whether it’s a broken tooth, severe uncontrollable pain, or sudden swelling in the face. If you are experiencing a dental emergency, contact your dental center as soon as possible. Your MCDC dental team is here to help you determine if treatment is needed now, or if it can wait. Call (877) 313-6232 to talk to someone about your dental concern. 

What you can expect as an emergency patient?

If you are experiencing pain or need emergency dental services, we will find you the earliest available appointment at your nearest My Community Dental Center.

This does not guarantee an immediate appointment or treatment. In some cases, treatment may require multiple steps to eliminate the dental problem.

Once your dental team assesses your situation over the phone, we will do our very best to get you in to be seen as soon as possible. In some cases, he or she may share ways to help ease symptoms or refer you to another dentist or to your local hospital if appropriate.

*Due to the situation surrounding the Covid-19 pandemic, we are no longer accepting walk-ins for emergency dental needs. We may ask you to contact your local MCDC office to schedule an appointment for emergency care. We appreciate your patience and understanding as we work to take care of your dental needs.

What constitutes a dental emergency?​

It’s important to know the difference between emergency vs. urgent dental needs – and the services we can provide. 

Dental Emergencies are potentially life-threatening or life-endangering situations involving the teeth, mouth, jaw, and/or bones of the face.

  • Swollen Face
  • Trauma to the teeth due to external injury, such as a fractured tooth with nerve exposure or a permanent tooth that has been knocked out of the socket
  • Uncontrollable post-operative bleeding
 

Urgent Dental Care is needed to treat certain non-life-threatening problems involving the teeth, mouth, face, and/or jaw. Here are urgent care concerns:

  • Severe, uncontrolled pain that persists even after taking medication
  • Swelling of the tissue inside the mouth or abscess
 
Non-Emergency, Non-Urgent Dental Needs include common treatments and dentistry needs that don’t require emergency or urgent care. These are treatments that for now, can wait!
 
Still not sure if the exact situation you’re experiencing is a dental emergency, an urgent dental care need, or if it can wait? Call us and we can help. 

Emergency care can also include cancer patients needing treatment before, during, and following chemotherapy or radiation. 
 

If you have experienced trauma to the head or neck, a broken jaw, or excessive bleeding, we recommend you go to the emergency room.

Why the ER is NOT the answer for a dental emergency

Many emergency rooms are simply not equipped to treat certain emergency dental needs. Pain is not the only way for a dental emergency to be present, so it’s important to discuss your particular issues with a dental professional. Some issues the local ER or urgent care may not be able to help include:

  • A tooth that needs to be pulled
  • Root canal or other emergency dental work
  • Lost or cracked filling
  • Fixing dentures, crowns, bridges, or veneers
  • Broken, severely chipped, or lost tooth

Still not sure you’re experiencing a dental emergency? Call us! We will help you determine if treatment is needed, or if it can wait.

Dental Emergency FAQs

A dental emergency is a situation that requires prompt attention from a dental professional. Without immediate attention, dental emergencies can be potentially life-threatening. In the case of a dental emergency, it is important to avoid emergency rooms unless otherwise instructed.

Symptoms include:

  • Swollen Face
  • Trauma to the teeth due to external injury, such as a fractured tooth with nerve exposure or a permanent tooth that has been knocked out of the socket
  • Uncontrollable post-operative bleeding 

Emergency care can also include cancer patients needing treatment before, during, and following chemotherapy or radiation.

If you have experienced a trauma to the head or neck, a broken jaw, or excessive bleeding, we recommend you go the emergency room. 

 

A few common treatment and dentistry needs may be important, but don’t require emergency or urgent care. We can assist in scheduling:

  • Mild to Moderate pain that is controlled with medication
  • A chipped tooth that doesn’t have sensitivity or pain
  • Loose or lost filling, crown, or bridge
  • Broken/loose denture or partial 
  • Bleeding gums
  • Dental exams and cleanings
  • Dental x-rays

First of all, we’re sorry you are experiencing a dental emergency. We’re here to help and ready to take care of you and that great smile of yours.
Call us immediately! We want to make sure we have all the correct information on your mouth, so we’ll take the time to review and update your chart as necessary. We’ll also talk to you about your symptoms, review any previous issues, and discuss possible treatments.

Until you can talk to us or see us, there are certain things you can do in an emergency dental situation that may help. If you’ve already talked to us, be sure to follow any instructions we gave you.

  • Broken, chipped, or cracked tooth: Rinse your mouth with warm water and apply a cold compress to your face. If the tooth is broken or chipped, wrap the fragment in wet gauze or a wet towel and bring it with you when you come in.
  • Knocked out tooth: If possible, gently insert the tooth back into its socket, holding it there by its top with a clean washcloth. If the tooth is dirty, rinse it, including the root, but DO NOT scrub it or remove any attached tissue. If you can’t put the tooth back in, hold the tooth under the tongue until your appointment.
  • Broken jaw: Apply ice or a cold compress to the face. Go to the ER.
  • Bitten tongue or lip: Clean the area with a wet cloth and place a cold compress there to reduce swelling. If the bleeding persists or is excessive, go to the ER.

Urgent Dental Care is needed to treat certain non-life-threatening problems involving the teeth, mouth, face, and/or jaw. Delaying treatment in these instances could cause serious complications. Our dental team can guide you through what steps you should take to protect your teeth and gums while waiting for a dental treatment. 

Symptoms Include:

  • Severe, uncontrolled pain that persists even after taking medication
  • Swelling of the tissue inside the mouth or abscess